Chapter - Shipping Reports & Logs

Under Reports, detailed reports and logs are available that provide in-depth insights into the success of your newsletters. On the left side is the job list of all newsletters sent within the last 12 months. Each list entry shows you a preview of the mailing and essential parameters. On the right side, the newsletter is displayed – depending on the width of the browser window... Read more

A shipping report from [MNR_ProductName] is structured as follows: The header section contains a summary with the key data of the mailing. Below the header, there are three overview graphics that provide information on sending success, opens, and clicks. Further down is an interactive report that provides real-time detailed information on sending success, clicks, and views, unsubscribes, and... Read more

The shipping errors are located on the right side of the shipping report. There are a total of six different categories of shipping errors, each requiring a different approach. Clicking on one of the fields opens a window with detailed statistics and the associated log for all affected addresses. At the top is a brief explanation of the error, followed by a graph showing... Read more

For some addresses, when sending a newsletter, they are marked as blocked even though no block was ever actively set. What is the reason for this? A blocked entry means that the recipient has expressed the wish not to receive any further newsletters from you. This can happen in the following ways: A block can generally only be implemented by carrying out a double opt-in procedure... Read more